Madame Cheng

Madame Cheng

Madame Cheng isn’t your average corporate ghostwriter. Rumor has it she once captained a ship through the South China Sea, negotiating compliance terms with cannonballs and charisma. Today, she sails calmer waters — translating the chaos of modern enterprise management into stories about excellence, innovation, and the art of keeping your metaphorical ship afloat. A descendant (spiritually, at least) of the infamous pirate queen Ching Shih, Madame Cheng believes every company hides a bit of piracy in its DNA — the courage to defy convention, chart new routes, and challenge the empire of mediocrity. When she’s not penning essays for Cordage, she’s probably plotting her next intellectual mutiny over a cup of tea strong enough to strip paint.

Posts by Madame Cheng

Your 10-step guide to building a culture of quality

The focus for many organizations over the years has been on increasing productivity and performance often at the expense of quality within the workplace.

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3 min read
Oct 10, 2025 1:23:03 AM

How is Document Management Related to ISO 9001?

How is Document Management Related to ISO 9001? We’ve often heard and read about “ISO 9001” - a set of standards that enable businesses to meet with the needs of the stakeholder (customers, employees, investors, and so on) within statutory requiremen …

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4 min read
Oct 9, 2025 10:12:02 PM